Refund policy
At MINIBOSS, we only offer an exchange or refund if you receive the wrong product.
If you receive the wrong item, please contact us within 2 days of delivery with clear photo proof of:
- The item received
- The packaging
- Your order confirmation or order number
Please email us at minibossuk2025@gmail.com or DM us on Instagram @minibossuk.
Once we have checked the issue, we will arrange a replacement, exchange, or refund.
Items must be unused, unworn, and in their original packaging.
We do not accept returns or refunds for change of mind, wrong size chosen, or unwanted items.