Refund policy

At MINIBOSS, we only offer an exchange or refund if you receive the wrong product.

If you receive the wrong item, please contact us within 2 days of delivery with clear photo proof of:

  • The item received
  • The packaging
  • Your order confirmation or order number

Please email us at minibossuk2025@gmail.com or DM us on Instagram @minibossuk.

Once we have checked the issue, we will arrange a replacement, exchange, or refund.

Items must be unused, unworn, and in their original packaging.

We do not accept returns or refunds for change of mind, wrong size chosen, or unwanted items.